Mission Statement

Mission Statement

We’re here to help.

Operational Philosophy

We take significant risks to save and protect human life, we take measured risks to save and protect property, and we accept limited risk on non-savable life and property.

Organizational Values

Our values are the basis of our decisions and actions. They are our foundation from which everything is built upon.


  • We act in the best interest of our community, residents, and visitors.
  • We are responsible stewards of our organization, facilities, and equipment.
  • We conduct ourselves in a moral, ethical, and legal manner.
  • We subject all of our actions to front-page newspaper publications.


  • We are an active and highly visible part of the community.
  • We are honored to serve and are devoted to the Town of Salem.
  • We embrace ethnic and cultural diversity in the community and workplace.
  • We act as a team to achieve our common goals, carry out our mission, and uphold our values.


  • We work to lessen the burdens of others.
  • We respect and support each other and the public.
  • We show patience, empathy and kindness regardless of the situation we are confronted with.


  • We are driven to achieve excellence in all aspects of our profession.
  • We are always looking to progress and grow as an organization and as individuals.
  • We evaluate our effectiveness and strive to be more efficient and productive.
  • We pursue collaboration between labor and management in order to foster growth.
  • We will not settle for mediocrity.